[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"important-message":3,"cookie-copy":16,"mainMenu":23,"onboarding":24,"contribution-page-SE-0-SE-6-14350":199,"footer":666},{"data":4,"show":5},{"active":5,"title":6,"message":9,"link":12,"link_text":14,"starttime":15,"endtime":13},false,{"en":7,"sv":8},"The website is currently experiencing technical issues ","Tekniska problem",{"en":10,"sv":11},"We are currently experiencing technical issues and are working to restore the website as soon as possible. Please try again later.\r\n\r\nContact openaid@sida.se for more information.","Vi har just nu tekniska problem och arbetar med att återställa webbplatsen. Försök gärna igen senare.\r\n\r\nKontakta openaid@sida.se vid frågor.\r\n",{"en":13,"sv":13},"",{"en":13,"sv":13},"2026-08-18T10:41:32",{"content":17,"modalContent":20},{"en":18,"sv":19},"\u003Cp>Openaid.se uses cookies to improve your experience as a user, including cookies for web analytics and cookies that help the website function properly. Cookies that handle your selection in this box cannot be opted out. \u003Ca href=\"https:\u002F\u002Fopenaid.se\u002Fen\u002Fabout-openaid\u002Fabout-the-website\">Read more about cookies at Openaid.se\u003C\u002Fa>\u003C\u002Fp>\n","\u003Cp>Openaid.se använder kakor för att förbättra upplevelsen för dig som användare, bland annat kakor för webbanalys och kakor som bidrar till att webbplatsen fungerar korrekt. Kakor som hanterar ditt val i denna ruta går inte att välja bort. \u003Ca href=\"https:\u002F\u002Fopenaid.se\u002Fabout-openaid\u002Fabout-the-website\">Läs mer om kakor på Openaid.se\u003C\u002Fa>\u003C\u002Fp>\n",{"en":21,"sv":22},"\u003Cp>Openaid.se use necessary and functional cookies to make our website work. We also use cookies to improve website functionality by obtaining statistics on how the site is used. You can change your settings here at any time. \u003Ca href=\"https:\u002F\u002Fopenaid.se\u002Fen\u002Fabout-openaid\u002Fabout-the-website\">Read more\u003C\u002Fa>\u003C\u002Fp>\n","\u003Cp>Här godkänner du vilka kakor webbplatsen får spara i din dator. Du kan när som helst ändra dina inställningar. \u003Ca href=\"https:\u002F\u002Fopenaid.se\u002Fabout-openaid\u002Fabout-the-website\">Läs mer om kakor på Openaid.se\u003C\u002Fa>\u003C\u002Fp>\n",{},{"help":25,"intro":73,"tour":128},{"data":26,"enabled":72},{"page_description":27,"tour_description":52,"intro_description":62},[28,34,40,46],{"page":29,"description":31},{"en":30,"sv":30},"%2Ffind-aid%2Fsector-category",{"en":32,"sv":33},"On this page sector categories are listed and can be filtered by year or search keyword.","På den här sidan listas sektorkategorier, som beskriver vilket specifikt område hos en mottagare som en aktivitet ska gynna och utveckla. Dessa kan filtreras på år och sökord.",{"page":35,"description":37},{"en":36,"sv":36},"%2Ffind-aid%2Fdonors",{"en":38,"sv":39},"On this page responsible government agencies are listed and can be filtered by year or search keyword.","På den här sidan listas ansvariga myndigheter. Dessa kan filtreras på år och sökord.",{"page":41,"description":43},{"en":42,"sv":42},"%2Ffind-aid%2Fcountries-and-regions",{"en":44,"sv":45},"On this page countries and regions are listed.","På den här sidan listas länder och regioner där Sverige bedriver utvecklingssamarbete och där stöd ska bidra till utvecklingsresultat.",{"page":47,"description":49},{"en":48,"sv":48},"%2Ffind-aid%2Fpartners",{"en":50,"sv":51},"Choose a partner that Swedish government agencies cooperate with to implement Swedish aid.","På den här sidan listas samarbetspartner som ansvariga myndigheter samarbetar med för att genomföra biståndet.",{"title":53,"description":56,"button_text":59},{"en":54,"sv":55},"Do you need help?","Vill du ha hjälp att utforska biståndet?",{"en":57,"sv":58},"Join a tour and get tips on what to do on this page.","Följ med på en rundtur med tips på vad du kan göra på denna sida.",{"en":60,"sv":61},"Start the tour","Visa mig runt på sidan",{"title":63,"description":66,"button_text":69},{"en":64,"sv":65},"Do you want to know more about Openaid?","Vill du veta mer om Openaid?",{"en":67,"sv":68},"Here you will get a quick introduction to Openaid and what you can do on this website.","Här får du en snabb introduktion till vad Openaid är och vad du kan göra på webbplatsen.",{"en":70,"sv":71},"Start introduction","Starta introduktionen",true,{"data":74,"enabled":72},[75,83,91,101,111,120],{"title":76,"description":79,"other_info":82},{"en":77,"sv":78},"Welcome to Openaid","Välkommen till Openaid",{"en":80,"sv":81},"Here you will find information about when, to whom and for what purpose Swedish aid funds have been disbursed since 1998. You can also see the results that have been achieved. ","Här kan du se när, till vem och för vilket ändamål svenskt statligt bistånd har betalats ut sedan 1998. Du kan också se biståndets resultat. ",{"en":13,"sv":13},{"title":84,"description":87,"other_info":90},{"en":85,"sv":86},"Openaid shows data from different agencies","Openaid visar data från olika myndigheter",{"en":88,"sv":89},"Statistics and payments from all Swedish government agencies handling funds in the Expenditure area 7: International aid form the basis for the data presented on Openaid.","På Openaid kan du hitta statistik och utbetalningar från alla myndigheter och departement som hanterar statliga biståndsmedel.",{"en":13,"sv":13},{"title":92,"description":95,"other_info":98},{"en":93,"sv":94},"Choose what data you want to see","Välj vilken data du vill se",{"en":96,"sv":97},"You can choose to see data from specific agencies, to specific countries or regions or within specific sectors. You can also see contributions performed by a specific partner.","Du kan välja att se data från vissa myndigheter, till vissa geografiska områden eller inom vissa sektorkategorier, som beskriver vilket temaområde en insats genomförs i. Du kan också se insatser som utförts av en viss samarbetspartner.",{"en":99,"sv":100},"Openaid is continuously updated. This means that for the current and previous year, sums are updated as data is reported and published. ","Openaid uppdateras löpande. Det innebär att för nuvarande år och föregående år uppdateras summor i takt med att data rapporteras in och publiceras. ",{"title":102,"description":105,"other_info":108},{"en":103,"sv":104},"See contributions","Se enskilda biståndsinsatser",{"en":106,"sv":107},"You can get in-depth information about a contribution. Here you can see results, transactions and documents. ","Du kan få fördjupad information om en enskild insats som gjorts inom biståndet. Här kan du se resultat, transaktioner och dokument. ",{"en":109,"sv":110},"The website’s data can be exported. ","All data på Openaid går att exportera. ",{"title":112,"description":114,"other_info":117},{"en":54,"sv":113},"Hjälpen är alltid nära",{"en":115,"sv":116},"Locate the button with a question mark in the lower right corner!","På Openaid finns fler tips på vad du kan göra. Leta upp knappen med frågetecknet i högra hörnet!",{"en":118,"sv":119},"For questions, please contact openaid@sida.se.","Vid frågor, kontakta openaid@sida.se.",{"title":121,"description":124,"other_info":127},{"en":122,"sv":123},"Explore aid","Är du redo att utforska biståndet?",{"en":125,"sv":126},"Start exploring the Swedish development cooperation on Openaid. Either on your own or by joining the tour.","Nu kan du börja utforska biståndet på Openaid – antingen på egen hand eller genom att följa med på en rundtur.",{"en":13,"sv":13},{"data":129,"enabled":72},{"general":130,"startpage":150,"explore_aid":165},[131,141],{"id":132,"title":133,"description":136,"other_info":139},"explore-aid-menu-button",{"en":134,"sv":135},"Find all Swedish aid","Hitta till allt bistånd",{"en":137,"sv":138},"Here you can find data based on responsible agencies, countries and regions, partners, sector categories, strategies and The Sustainable Development Goals. ","Här kan du hitta bistånd utifrån ansvarig myndighet, länder och regioner, samarbetspartner, sektorkategorier, strategier och Globala målen. ",{"en":140,"sv":140},null,{"id":142,"title":143,"description":146,"other_info":149},"main-search",{"en":144,"sv":145},"Search the site","Sök på webbplatsen",{"en":147,"sv":148},"Here you can search for any content on the site, for example a country, a contribution or a document.","Här kan du söka på allt innehåll efter till exempel ett land, en insats eller ett dokument.",{"en":140,"sv":140},[151,160],{"id":152,"title":153,"description":156,"other_info":159},"show-aid-button",{"en":154,"sv":155},"Explore aid on your own","Utforska biståndet på egen hand",{"en":157,"sv":158},"You can choose which responsible agencies you want to see Swedish aid from, to which geographical areas and within which sector categories.","Du kan välja vilka ansvariga myndigheter du vill se bistånd från, till vilka geografiska områden samt inom vilka sektorkategorier. ",{"en":140,"sv":140},{"id":161,"title":162,"description":163,"other_info":164},"more-choices-filter-button",{"en":13,"sv":13},{"en":13,"sv":13},{"en":140,"sv":140},[166,171,176,181,190],{"id":167,"title":168,"description":169,"other_info":170},"comparison-filter-card",{"en":13,"sv":13},{"en":13,"sv":13},{"en":140,"sv":140},{"id":172,"title":173,"description":174,"other_info":175},"comparison-filter-modal-trigger",{"en":13,"sv":13},{"en":13,"sv":13},{"en":140,"sv":140},{"id":177,"title":178,"description":179,"other_info":180},"add-comparison-button",{"en":13,"sv":13},{"en":13,"sv":13},{"en":140,"sv":140},{"id":182,"title":183,"description":186,"other_info":189},"compare-explore-aid-navigation",{"en":184,"sv":185},"See how the aid is distributed","Se hur biståndet är fördelat",{"en":187,"sv":188},"Here you can see how the Swedish aid has been distributed based on your filter options.","Här kan du snabbt navigera och se hur biståndet har fördelats utifrån de val du har gjort.",{"en":140,"sv":140},{"id":191,"title":192,"description":195,"other_info":198},"export-button",{"en":193,"sv":194},"Export data","Exportera data",{"en":196,"sv":197},"You can export the data in xls-format.","Här kan kan du exportera data i xls-format.",{"en":140,"sv":140},{"contribution":200,"activities":335,"paidTransactions":647,"transactions":662,"strategies":665},{"iatiidentifier":201,"reportingorg":202,"title":207,"descriptions":213,"participatingorgs":226,"activitystatus":233,"activitydates":235,"defaultflowtype":242,"contactinfo":243,"recipientCountries":250,"sectors":255,"result":262,"relatedactivities":277,"lastupdateddatetime":280,"lang":281,"defaultcurrency":282,"hierarchy":220,"humanitarianSpecified":5,"hasHumanitarianActivity":5,"hasLongtermActivity":72,"transactionsMetadata":283,"activitiesMetadata":331},"SE-0-SE-6-14350",{"narrative":203,"ref":204,"type":205,"secondaryreporter":206},"Sweden","SE-0",10,0,[208,210],{"value":209},"Productive Social Safety Net (PSSN) phase two",{"lang":211,"value":212},"sv","Socialt trygghetssystem (PSSN) fas två",[214,221],{"narrative":215,"type":220},[216,218],{"value":217},"The Productive Social Safety Net Project (PSSN II) is expected to contribute to Tanzania's efforts to eradicate extreme poverty and provide beneficiary households the opportunity to: (i) mitigate the impact of chronic poverty through increased household consumption; (ii) to create adequate incentives for beneficiary to send children to schools (particular to secondary schools) and to regularly visit health facilities; (iii) to support beneficiaries to enhance knowledge and understanding of savings and income generating activities; and (iv) timely and predictable cash benefits.\n\nPSSN II will reach around 1.4 million households, when fully scaled-up, estimated to improve lives of some seven million people living in extreme poverty. Sida is proposing support of 550 MSEK to PSSN II during the years 2020-2024.\nSida has previously supported phase one, PSSN I, with 750 MSEK 2016 - 2020. The first phase was followed by extensive evaluations which showed that the program had clear results for reducing income poverty, improving food security and children’s enrolment in school, as well as increasing productive investments that enable households to increase their income.\n\nThe design of phase two builds on the strong parts of phase one with cash transfers at the core, and develops further the public works component as well as the livelihood component. There is an enhanced focus on vulnerable groups, including children and people with disabilities and an enhanced focus on cross-cutting issues such as gender, environment, participation and accountability.\n\nThe project will expand from targeting extremely poor households in 70% of Tanzanian communities to target this group in the whole country. The project consists of two components;\n1) Productive Household Support (Benefits and Services)\n2) Strengthening Institutional Capacity and Integrated Delivery Systems.\n\nIntegrated systems development will be supported through investments in strategies for targeting, re-certification and exit, development of the National Social Registry and Management Information System tools, citizen engagement, systems for payment, communication, monitoring and evaluation and gender integration.\n\nThe World Bank provides the main financial contribution to PSSN II of 450 MUSD in IDA-loans, while bilaterals plan to contribute approximately 90 MUSD Sida (60), Norway (15), Switzerland (15) and Irish Aid (2). Funding is also provided by Bill and Melinda Gates Foundation (1,4) and Financial Sector Deepening Trust (1,2). Great Britain will provide support to PSSN II but has not yet specified the amount. The EU commission will also allocate 12,67 M Euro in support to PSSN.\n\nThe Tanzanian government has committed 14 MUSD to the budget which is about 2% of the total budget. However there is also a substantial indirect contribution by the Government of 110 MUSD during the program period through salaries and staff emoluments at regional and local levels. The implementation of PSSN II has a funding gap of 267 MUSD and the Government of Tanzania is expected to add a gradually increasing amount to the implementation.",{"lang":211,"value":219},"Productive Social Safety Net Project fas två (PSSN II) förväntas bidra till Tanzanias strävan att utrota extrem fattigdom och ge mottagande hushåll möjlighet att; i) minska effekten av kronisk fattigdom genom att öka hushållens konsumtion; ii) skapa incitament för mottagarna att låta sina barn delta i skolgång och undersökas på hälsokliniker; iii) stödja mottagare att öka kunskap och förståelse av sparande och inkomstskapande aktiviteter; och iiii) få kontinuerliga och förutsägbara kontantstöd.\n\nPSSN II förväntas nå omkring 1,4 miljoner hushåll, när det nått full skala, vilket uppskattas förbättra levnadsvillkoren för omkring sju miljoner människor som lever i extrem fattigdom. Sida föreslår stöd på 550 MSEK till PSSN II under perioden 2020-2024.\n\nSida har gett stöd till den första fasen av programmet, PSSN I med 750 MSEK under 2016-2020, vilket har visat tydliga resultat för minskad fattigdom. Utformningen av fas två bygger på de väl fungerande delarna från fas ett med kontantstöd i programmets kärna, kombinerat med offentliga arbetstillfällen och insatser för att skapa försörjningsmöjligheter. Det finns ett ökat fokus på sårbara grupper, inklusive barn och människor med funktionsvariationer och en ökad prioritering av att integrera jämställdhet, miljö, deltagande och ansvarsutkrävande.\n\nPSSN II expanderar från att omfatta extremt fattiga hushåll i 70% av Tanzania till att inriktas på denna grupp i hela landet. Programmet består av två komponenter:\n1) Produktivt stöd till hushållen (kontantstöd och social service)\n2) Stärkt institutionell kapacitet och integrerat system för genomförande\n\nUtveckling av systemet för social trygghet ska dessutom stödjas genom att programmet inkluderar investeringar i strategier för urval, certifiering av mottagare samt exit, utveckling av ett nationellt socialt register och verktyg för datahantering, deltagande metoder, system för betalning, kommunikation, uppföljning och utvärdering samt jämställdhetsintegrering.\n\nVärldsbanken står för det största bidraget till PSSN II med 450 MUSD i IDA-lån medan bilaterala givare planerar att bidra omkring 90 MUSD, varav Sida (60MUSD), Norge (15 MUSD), Schweiz (15 MUSD) och Irland (2 MUSD). Finansiering kommer även från Bill and Melinda Gates Foundation (1,4 MUSD) och Financial Sector Deepening Trust (1,2 MUSD). Storbritannien kommer att stödja PSSN II men har ännu inte meddelat nivån på sitt stöd. Även EU har nyligen beslutat att anslå 12,67 M Euro till PSSN II.\n\nTanzanias har aviserat att 14 MUSD ska anslås från statsbudgeten till PSSN II vilket utgör omkring 2% av den totala budgeten. Samtidigt bidrar statsbudgeten till löner och andra kostnader på regional och lokal nivå till en omfattning av 110 MUSD under programperioden. PSSN II har ett finansieringsgap på omkring 267 MUSD och Tanzanias statsbudget förväntas bidra med en gradvis ökande summa till genomförandet.",1,{"narrative":222,"type":225},[223],{"value":224},"The objective of the project is to improve access to income-earning opportunities and socio-economic services for targeted poor households while enhancing and protecting the human capital of their children.\n\nThe expected outcomes of the project is to; improve consumption for about 1.4 million households; engage households in improved income-generating activities;  increase school-enrollment and health seeking behaviour for children; improve access to community assets and services.\n\nThe project aims to reach the objective through timely and predictable delivery of transfers to beneficiaries, combined with skills training, grants and promotion of savings. Households will also receive additional benefit as an incentive to send their children to school\u002Fregularly attend health check-up and a number of sub-projects will be constructed through the public works component that will improve community assets.",2,[227,229],{"narrative":203,"ref":204,"crsChannelCode":228,"type":205,"typeSpecified":72,"role":220},"11001",{"narrative":230,"ref":231,"crsChannelCode":228,"type":205,"typeSpecified":72,"role":232},"Swedish International Development Cooperation Agency","SE-6",3,{"code":234},4,[236,238,240,241],{"type":234,"isodate":237},"2025-12-31T00:00:00",{"type":225,"isodate":239},"2021-08-26T00:00:00",{"type":232,"isodate":237},{"type":220,"isodate":239},{"code":205},{"organisation":244,"telephone":245,"email":246,"website":247,"mailingaddress":248},{"narrative":230},"+46 8 698 50 00","sida@sida.se","www.sida.se",{"narrative":249},"Box 2025, 174 02 Sundbyberg, Sweden",[251],{"narrative":252,"code":253,"percentage":254},"Tanzania, United Republic of","TZ",100,[256,259],{"narrative":257,"code":258,"vocabulary":220,"percentage":254},"Social protection and welfare services policy, planning and administration",16011,{"narrative":260,"code":261,"vocabulary":225,"percentage":254},"Other Social Infrastructure & Services",160,{"title":263,"description":268,"indicator":271,"type":225,"aggregationstatus":206},[264,266],{"value":265},"Results achieved",{"lang":211,"value":267},"Uppnådda resultat",[269],{"value":270},"Overview \n\nPSSN II is the second phase of Tanzanias Productive Social Safety Net programme, launched in 2020. Sida has contributed a total of SEK 550 million to PSSN II. Compared to PSSN I, PSSN II had a broader scope and nation-wide coverage and a more complex design. Below are examples of results achieved.\n\nConditional Cash Transfers\n\nDuring 1 July 2022 to 30 June 2025, around TZS 714,5 billion has been disbursed as CCT across all 186 PAAs. The final transfer to beneficiaries was made in August 2025, reaching approximately 896,746 households. Payments began through e-payments and were followed by cash payments where necessary. Compliance with education and health conditions continued to be monitored during the 2024\u002F2025 financial year. Data from the PSSN Management Information System (PSSNMIS) showed strong performance, with compliance rates of 97.2% for education and 98.75% for health.\n\nSince the launch of PSSN II in 2020, the average compliance rate has remained above 97% for both education and health conditions. Over 80 percent of PSSNs direct beneficiaries are women, and approximately 56 percent of all direct and indirect beneficiaries, including household members, are women. Given that women are more likely to exercise control over the use of cash transfers, targeting women has been an empowering feature of the programmes design and is likely to contribute to reducing gaps in poverty.\n\nLabour Intensive Public Works\n\nUnder PSSN II, the public works component has been expanded to cover a larger number of PAAs. In the financial year 2022\u002F2023, a total of 14,025 public works sub-projects (98.5 per cent of the target) were implemented and completed across 123 PAAs. In 2023\u002F2024, more than 600,000 individuals participated in labour-intensive public works activities, such as the construction of dams and canals and the improvement of roads.\n\nBetween 1 July 2024 and 30 June 2025, budget constraints during the programme extension period resulted in a substantial reduction in scale. A total of 4,822 sub-projects (98% of those planned) were completed across 66 PAAs, and the number of public works beneficiaries declined to approximately 250,000. Since the inception of PSSN II, a cumulative total of 32,712 public works sub-projects, exceeding the end target of 27,000, have been implemented. Looking ahead, public works interventions under the next phase of PSSN are expected to increasingly prioritize climate-smart activities, including the development of water reserves and tree planting initiatives.\n\nLivelihood Support\n\nThe livelihood enhancement sub-components aim to build the foundation for graduation out of poverty, which is a key priority of the Government of Tanzania. Under PSSN II, the basic livelihood support package has promoted both self-employment and wage employment opportunities through the establishment of savings groups and the provision of training on investment promotion. In 2022\u002F2023, a total of 19,960 savings and investment groups were formed across 86 PAAs, bringing together 269,078 members, where women accounted for the majority of participants (86%). In 2023\u002F2024, 11,050 additional savings groups were established across 70 PAAs, comprising 147,214 members (130,457 women and 16,757 men).\n\nBetween 1 July 2024 and 30 June 2025, approximately 14,660 new savings and investment groups were established with a combined membership of 158,067 participants. Women remained the largest group, accounting for 137,965 members (87.3%), while men represented 20,102 members (12.7%). Since the programmes inception in 2020, a cumulative total of 74,987 savings and investment groups have been formed across all 186 PAAs, involving 996,308 members, of whom 854,480 (85.8%) were women.\n\nThe enhanced livelihood support package offers a comprehensive set of interventions aimed at preparing beneficiary households for graduation from the programme. The package includes participation in savings groups, entrepreneurial skills training, and access to productive grants. The productive grant is a key enabler of womens economic empowerment where up to 95% of grant recipients are women. Beneficiaries who have participated in savings groups, completed training, and developed a viable business plan may apply for a livelihood grant to finance a household enterprise or to invest in specialised skills training that facilitates access to wage employment. In addition to supporting income generation, the livelihood enhancement activities contribute to livelihood diversification, increased resilience to climate change, and a gradual shift away from climate-vulnerable livelihood options. Upon receipt of the full livelihood grant, beneficiaries are required to exit the programme.\n\nFor 2023\u002F2024, the plan was to disburse the livelihood productive grants to 50,000 beneficiary households in 15 new PAAs, and an additional 10,000 households which was a backlog from the previous financial year. By June 2024, 31,984 households had been paid which represented 60.7% of the target. In 2024\u002F2025, the livelihood productive grant was disbursed to 26,310 households across 50 PAAs. Since the inception of PSSN II, a cumulative total of 103,096 beneficiary households across 65 PAAs have received the full livelihood productive grant. This corresponds to 103% of the programmes end target of 100,000 households.\n\nInstitutional Capacity and Delivery Systems\n\nDuring the implementation period, TASAF continued to advance the implementation of PSSN IIs Gender Action Plan (GAP). The plan aims to establish a competent and functional gender team within TASAFs management unit, train at least 80% of the programmes local implementers, strengthen monitoring with a specific focus on womens economic empowerment, and reinforce the Grievance Redress Mechanism (GRM) to better respond to womens needs. In 2024, the TASAF gender team developed a concept note, supported by a consultant procured by Sida, to conduct a systematic review of the GAP (2019-2021). The review assessed the work undertaken and the results achieved under the plan, and its findings were used to update the GAP with strategic actions extending to September 2025, covering the remaining period of PSSN II. The Terms of Reference also requested support in identifying how gender mainstreaming could be incorporated strategically into the design of a potential follow-up phase of PSSN. \n\nBetween July 2024 and June 2025, a total of 7,386 grievances were filed under the programme. Of these, 7,201 (97.5%) were resolved and closed, while 185 (2.5%) remained at various stages of implementation. There was a notable improvement in grievance resolution timelines, with 6,851 (93%) of grievances being resolved and closed within 60 days, surpassing the programmes end target of 80%. Grievances were collected from multiple levels and locations through various channels established by the programme, including letters, registers, walk-ins, call centers, phone calls, and SMS. The grievances recorded spanned a range of issues, including payments, data updates, targeting and validation, gender-based violence, and social and environmental safety. Cumulatively, since 1 July 2022, 23,417 grievances were registered, of which 19,772 (84.43%) were resolved and closed within 60 days. The remaining grievances were resolved beyond 60 days, mostly due to delays associated with subsequent payment windows, during which beneficiaries had to reconfirm receipt of disputed payments before closure.",{"title":272,"description":274,"measure":276,"ascending":206},{"narrative":273},"Not applicable",{"narrative":275},"No indicator available - only a description of the activity results is 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